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FAQ

Frequently Asked Question

What is Buddings Flexible Care?

At Buddings, you can schedule licensed educational childcare for toddlers and preschoolers around your life commitments, with as little as one hour’s notice. You never need to pay for time you don’t need, and you can change, cancel, or extend your bookings anytime, up to 40 hours a month. It’s flexible, occasional childcare.

Is Buddings for me?

Hmm… maybe. Do any of the following sound familiar?

  1. You don’t need regular childcare, but you believe your child would benefit socially from attending a program a couple times a week.
  2. You need childcare at variable times, depending on the commitments that arise for work and busy family social lives.
  3. You have a few regular appointments and classes each week when you need childcare.
  4. You could use a bit of time to yourself … ?
  5. You have a working childcare arrangement in place but could always use a backup. (Buddings is open on Saturdays!)

Why only 40 hours per month?

An occasional childcare centre is a licensed program where each child attends no more than 40 hours in a calendar month. The number is picked by Licensing, somehow related to not having an outdoor space.

Buddings offers educational programs for toddlers and preschoolers, including walks and fieldtrips, with as little as one hour’s notice, to a max of 40 per month.

Is Buddings a licensed care provider in BC?

Yes, we are licensed with Vancouver Coastal Health and our inspection record is available on their website.

What does “Sustainable Living Focus” mean?

At Buddings, living sustainably means recognizing that our natural resources are not infinite; balancing our needs with our impact. We believe teaching children to appreciate nature, their food, and where products come from can be incorporated into the learning environment. Our toys, books, art materials and snack time ingredients are all carefully selected for the lessons they teach and the questions they raise.

What are the Membership options?

Membership starts at $10/mo.
Occasional Membership: $10/mo. and $20/hour
Regular Membership: $60/mo. and $15/hour
Fees are billed on the 25th of the month, for the next month.

How do I switch my membership or exit the program?

You can switch membership types as often as you like, by submitting the Switch/Exit form to info@buddings.ca by the 15th of the month. To exit, you can use the same form and the same deadline.

If you would like to switch from Occasional to Regular, for one month only, you can simply buy the Regular hours, and sign for the membership fee to be added to your next bill.

Your membership will return to Occasional at the end of the month.

What is the Buddings Account?

The Buddings Account is the password protected user’s area of the website, where you can find information about the hours balance and usage, invoices and payment history, information on file about you and your child, and access to the booking calendar.

What Policies do I need to know?

All of them. Please read the Policies Section very carefully.

What Guardian Information is kept on file?

Contact information for one or more guardians is kept on file for the duration of your child’s registration with Buddings. This includes: name, contact phone and email, address, and other pertinent information.

Most of it is collected on the application to Become a Buddy, with some more specific questions at the interview. Guardians can access and update the information through their Buddings Account.

What Buddy Information is kept on file?

Specific information related to the needs and preferences of your child will be kept on file for the duration of their registration with Buddings. This includes: name, birthday, likes, dislikes, allergies, etc.

When are Payments for Hours Due?

Families buy their hours through the Buddings Account, and make bookings upon payment. There are no minimums for hours, and you can buy them whenever you want, up to 40 hours per month.

What is the Booking Calendar?

Parents are able to reserve time at Buddings through our online Booking Calendar. This is a live total of the available hours at the centre and tracks each child’s time, as well as keeps a history of the bookings that have passed.

What types of snacks are provided at Buddings?

Snacks at Buddings are always healthy and delicious, made from locally sourced, organic and Fairtrade products, and exposing children to a variety of foods. Opting in for the daily snacks costs $2 and gives your child the opportunity to take part in cooking the food they’ll be eating.

Snack hours are 10:00am and 3:00pm. Meals are not provided at Buddings, but you can send any kind of food for your child.

Please Note: We are not nut-free.

What if I’m late to pick up my child?

Providing flexible care means we always prepare for things to change. All bookings include the 10 minutes on each side of the hours, for pick-ups and drop-offs. If you’re not here by 10 past, we’ll book your child into the next hour, and ask you to sign for it – to be billed with your next membership fees, on the 25th of the month.

So relax. Traffic won’t move faster if you’re stressing, and we’ll care for your child until you come. Grab a coffee, or go grocery shopping. Enjoy!

What happens if I need more hours?

You can schedule your hours at Buddings anytime, up to 40 hours per month, per child… per centre. Membership is good at both locations, so if you’re maxed out at one place, consider using hours at the other.

What happens if I have unused hours?

At the end of the month, unused hours are lost. They cannot be used, and they cannot be returned or refunded.

On the 1st of the month, we will credit your account for any hours you carried, minus 2. Please email us to let us know if you will have leftover hours so we can apply them as soon as possible. We guarantee them in your account on the 1st. If you would like to make a booking on the 1st, especially in the morning, please purchase the hours.

The 2-hour deduction is waived if you are carrying hours due to child (or parent) illness.

Please email us to let us know, and get well soon.

How do I pay?

Hours can be purchased online anytime, with a credit card. Membership fees are billed to the credit card on file on the 25th of the month.

What kind of curriculum does Buddings offer?

Buddings follows the Emergent Child Curriculum, which means that lesson plans are developed around the interests of the children, and activities are led towards completion, rather than “taught.”

Because the lesson is in a format that the children want to follow, they learn much more naturally, taking in complex information about the world. They will be learning how materials can be combined to create works of art, how gravity and other physical forces act on objects, and valuable social rules for engaging with their peers. They will learn that through music and movement, stories, group games, and lots of self-guided exploring.

Further, they will be learning about the natural world, their place in it, and practical lessons on how to live in balance. Everyday that your child comes home from Buddings, they will have stories to tell and adventures to share.

Where can I find out more about the people who work at Buddings?

Find our staff bios and more in the About Us Section.

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