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How It Works

Payment Policies

  1. Membership incurs a monthly fee to purchase and use up to 40 hours in calendar months, with as little as 1 hour’s notice, or up to 4 months in advance. You can also unbook your own hours online, or call us for day-of assistance. We cannot accept cancellations via email, text message, or answering machine.
  2. Fees are billed to a credit card on a recurring basis on the 25th of the month, for the next month. Manager follow up on bounced payments may incur a $30 support fee.
  3. Hours are purchased and applied for the selected calendar month. They can be transferred between months, centres, or children, minus 2. We do not provide refunds for hours purchased.
  4. Unused hours are automatically transferred to active accounts on the 1st ~ deduction waived with notification of illness.
  5. Snacks, late pick-up fees, and other incidental invoices will be sent to you for payment from the Dashboard, due on the 1st of the next month.
  6. Accounts are “swept-up” quarterly (Dec., Mar., June, & Sept.): all unpaid invoices in an account with one outstanding for 3 months or more will be cleared with the next membership fees, incurring a $30 support fee. Final invoices will be billed to the credit card on file upon cancelation.
  7. Visits include 10 minutes on either end for pick-ups and drop-offs. For more time, children will be booked in for the additional hour. Ex.: 11 minutes after = 1 extra hour, plus 9 more minutes. Take your time 🙂
  8. To switch, exit, or add to your membership, download the Change Form from buddings.ca/forms and submit it to membership@buddings.ca by the 15th of the month for changes to occur at month’s end. Deadline can be extended to the end of the month for a $30 support fee.
  9. Membership includes one free waive. Use it wisely.

How to pay your invoices